Refunds Policy

We understand that from time to time you may need to return a product to us, in order for you to utilise your rights under this returns policy you must follow the following procedure;

In the first instance, Calling us on 07557 673822 or by emailing us at sales@gardens2grow.co.uk or writing to us at Gardens2Grow Customer Services, 92 Priory Road, Cheam, Sutton, SM3 8LN to cancel the order (or part of it) and arrange collection

Alternatively, returning the product to your local Gardens2Grow store

This is subject to the following conditions:

The product must be unused.

Orders which are cut, made to measure or mixed to your requirements will not be exchanged or refunded.

You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges. If you return a part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund

YOUR CONSUMER RIGHTS ARE NOT AFFECTED

Faulty Products

If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights. Please call us on 07557 673822 to arrange.

Lines are open 9am to 5pm weekdays and 9am to 5pm Saturday.

To Purchase any of our products please contact us on 07557 673822 Dismiss